Refund Policy
Payments for consultations, appointments, Puja services, healing sessions, and physical products may be accepted through the payment methods displayed on our website.
1. Payment Confirmation
An order or appointment is considered confirmed only after successful payment confirmation, where advance payment is required.
You should retain your payment receipt or transaction reference for future communication.
2. Pricing
Prices displayed on the website may be changed from time to time without prior notice. The applicable price will generally be the price displayed at the time of confirmed booking or purchase.
Where applicable, taxes, delivery charges, or other applicable charges will be displayed separately or included in the final amount.
3. Appointment Cancellation
If you need to cancel or reschedule an appointment, please contact us as early as possible.
The applicable cancellation, rescheduling, and refund rules should be clearly displayed at the time of booking.
4. Refunds
Refund eligibility may depend on the type of service or product purchased.
For digital consultations or services that have already been substantially provided, refunds may be restricted or unavailable, except where required by applicable law or where Astro Guru Tatva expressly agrees otherwise.
For physical products, refund or replacement conditions should be communicated according to the product category, delivery condition, and applicable consumer laws.
5. Failed Transactions
If your payment is deducted but the booking or order is not confirmed, please contact us with your transaction details. We will verify the payment status and take appropriate action.